Terms & Conditions

Terms of Trade for Simplifly Limited, T/A Mee Loft NZ   

  1. Payment Terms:

   - All orders must be paid in full before shipment. 

   - We accept payments via debit/credit card or bank transfer. 

   - We do not accept “lay-bys” or credit 

  1. Pricing:

   - Prices are quoted in New Zealand Dollars (NZD) and are subject to change without notice. 

   - All prices are inclusive on New Zealand GST. 

   - Bulk order discounts may be available; please inquire for details. 

  1. Order Processing:

   - Orders of items in stock will be processed within 2 business days from receipt of payment. 

   - Custom orders may have longer processing times; customers will be informed accordingly. 

  1. Shipping:

   - Shipping costs are the responsibility of the customer. 

   - We offer both NZ Post and Courier shipping options. 

   - Shipping fees will be calculated based on the destination and shipping method chosen.  

  1. Returns and Exchanges:

   - All returns need to be authorised by Meeloft NZ Limited. 

   - Returns must be accompanied by proof of purchase. 

   - We do not accept returns for items that have been used or are not in their original packaging.  

  1. Warranty:

   - Our products come with manufacturer’s warranty against manufacturing defects. 

   - Warranty claims will be assessed on a case-by-case basis. 

   - Warranty does not cover damage due to misuse or normal wear and tear. 

  1. Customer Support:

   - Our customer support team is available during regular business hours to assist with inquiries and issues. 

   - Contact details for customer support: +64 (0) 22 6245903 or sendit@meeloft.co.nz

  1. Liability:

   - Mee Loft NZ is not liable for any injuries or accidents resulting from the use of equipment supplied by us. 

   - Users are responsible for ensuring they are properly trained and follow all safety guidelines. 

  1. Privacy:

   - Customer information is kept confidential and will not be shared with third parties. 

   - We may collect and use customer data for order processing and marketing purposes; customers can opt out of marketing communications. 

  1. Governing Law:

    - These terms of trade are governed by the laws of New Zealand. 

    - Any disputes will be resolved through arbitration in accordance with New Zealand law. 

  

By placing an order with Mee Loft NZ you agree to abide by these terms of trade. Please review them carefully before making a purchase. If you have any questions or require clarification on any point, feel free to contact our customer support team.